Customer Advisor by White Force

White Force Outsourcing Pvt Ltd (July-2018 से पंजीकृत) ने 123 दिन पहले इस नौकरी को पोस्ट किया था और पिछली बार 1 घंटे पहले वेबसाइट के माध्यम से अपडेट किया गया था और 2 उम्मीदवारों ने अभी तक Clickindia जॉब्स पर इस नौकरी को देखा है

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• DAILY RESPONSIBILITIES
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• The customer advisor should ensure the acceptance of all incoming calls to the customer care numbers.
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• Ensure follow up of the missed calls that come either during other calls or during non-working hours.
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• Responsible for replying to all E - Mails that comes through the website, portals and other online sources.
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• Must ensure the following up of:
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• - Call Back
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• - Call Drop
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• They must also ensure that all leads coming to them through various sources are immediately entered in the CRM
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• Attending of all web chats online and ensure that all queries are adequately responded to within the given time frame.
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• Responsible for following up of the Digital Leads.
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• One needs to acquire Face to Face appointments from all prospects.
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• One needs to attend walk in customers at our H.O.
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• One is expected to follow instructions & abide by rules & regulations of the company as well as that may be laid by the respective reporting authority from time to time in the interest of the business.
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• WEEKLY RESPONSIBILITIES
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• The customer care executives are required to make paper calling for generation of other services leads.
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• They are also required to maintain the Project Brochures as physical copies at the HO.
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•  
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• Enhances organization reputation by accepting ownership for accomplishing existing, new and different requests exploring opportunities to add value to job accomplishments.
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• Interested ones can apply/contact on :
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• ishmeet@white-force.in
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• 9329931737
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Skills: MS excel