Executive - Customer Service - BPO (0-4 Yrs) Navi Mumbai (After-Sales/Customer Service) by ARME CONSULTANCY

Updazz.com (July-2017 से पंजीकृत) ने 12 दिन पहले इस नौकरी को पोस्ट किया था

Currently seeking a highly motivated and skilled individual to join BPO as a Customer Service Executive. In this role, you will have the opportunity to work in the outsourcing/offshoring industry and provide exceptional customer service to our clients. As a Customer Service Executive, you will be responsible for handling a variety of customer inquiries, resolving issues, and ensuring customer satisfaction.Position: Customer Service Executive Location: Turbhe, Navi MumbaiQualification: Graduation or aboveExperience: 0 to 4 yearsSalary: Upto 21k Note: Work from Office, Rotational Shifts, Rotational Week OffResponsibilities- Provide excellent customer service, ensuring all client inquiries and issues are resolved in a timely and professional manner.- Handle incoming calls, emails, and live chat sessions from clients, addressing their questions, concerns, and requests.- Build and maintain strong relationships with clients, understanding their needs and preferences.Requirements- Bachelor s degree in any field.- Freshers are also eligible to apply.- Proven experience in a customer service role, preferably in an outsourcing/offshoring environment.- Excellent oral and written communication skills in English. (ref:updazz.com)

Payroll Type : Permanent