Required BPO/Telecaller - Kolkata by Vibrant Infocom Pvt Ltd

2.Outbound Calls to Inhouse customers.
3.Experienced & Freshers can apply.
Required Candidate profile 1.Must be flexible to work in day shift (9:00 am to 6:30 pm)
2.Rotational week off
3.Customer Handling.
Perks and benefits 1. Good career growth
2. Huge Incentives
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• Handle customer 's inbound and outbound& calls. Solving queries, telling them about products/offers/services
• Follow communication scripts when handling different topics
• Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

Minimum Requirement:

• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

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