ServiceNow Administrator - ITIL/ITSM (3-6 Yrs) Chennai (Systems/Product Software) by Pioneer Financial & Management Services Ltd.

XpatJobs (November-2017 से पंजीकृत) ने 9 दिन पहले इस नौकरी को पोस्ट किया था

We are hiring for ServiceNow Administrator - Top Investment Bank Project Requirement Essentials : Years of Experience: 3 to 5 Position Objective: The ServiceNow Administrator will be responsible for core system configuration and administration of ServiceNow. Roles and responsibilities: - Develop and support an expanding and maturing ServiceNow environment.
-Configure ServiceNow following ITIL best practices.
-Working knowledge of Incident, Problem, Service Request, Change, Application Portfolio Management, Knowledge, Service Portal, CMDB and Asset Management (Service Management Suite end-to-end) - Adheres to existing platform governance process for support and maintenance.
-Works closely with existing governance teams as a team member (Solution Architect, 360 degree ITSM services, Customer, ITSM Platform Management).
-Day to day support and maintenance of the ServiceNow platform.
-Build requested items and task using workflows to manage process.
-Resolve ITSM Production support issues in ServiceNow.
-Create and configure Business Rules, UI Polices, UI Actions, Client Scripts and ACLs - Create and configure Notifications, UI Pages, UI Macros, Script Includes and Formatters - Create reports and dashboards as needed - Training, Mentoring and Coaching user community on the Use of ServiceNow - Monitor Health, usage and overall compliance of ServiceNow and its applications Must have technologies (Hands on experience) : Mandatory Skills : - ServiceNow Administration - ITSM Suite (Incident, Problem, Service Request, Service Portal etc) - JavaScript, XML, HTML, Single Sign-On technologies, SQL - LDAP, MS Active Directory,ADFS, CSS, Bootstrap, Angular, Web Design

Required Skills : English