Customer Delight Executive by Jumbotail Technologies Private Limited

Aasaanjobs (January-2017 से पंजीकृत) ने 12 घंटे पहले इस नौकरी को पोस्ट किया था

Acquire your set of customers and manage the initial incubation processes to understandthe flow of acquisition and incubation Activate your set of customers through high impact at the time of acquisition & usingscalable mechanism Use scalable resources for acquisition and updating newer version of the app in long run Drive recency of the customer and make sure customers are transacting in our platform Own overall relationship with assigned customers, which include: Increasing productadoption, ensuring retention, satisfaction and success. Establish an emotional connection with each assigned customer and drive continuedvalue of Jumbotail products and services. Program manage any escalations related to assigned customers. Work with customers to establish critical Issues or Issue patterns and aid the customers byscalable fashion. Own Jumbotail business transparency to the assigned customers. Work to identify & develop opportunities to other business team to increase the share ofwallet of the customer Build a culture of customer point of view in all the business discussion Advocate customer needs/issues cross-functionally. Develop, prepare, and nurture customers for Jumbotail & Government policies and legalaspects. Koramangala, Bengaluru BTM Layout, Bengaluru HSR Layout, Bengaluru Sadduguntepalya, Bengaluru Ejipura, Bengaluru