Territory Manager - Inside Sales (6-11 Yrs) Mumbai/Navi Mumbai/Thane (Telesales/Inside Sales/BPO) by TECHMPLISH CONSULTANCY SERVICES LLP

Updazz.com (July-2017 से पंजीकृत) ने 15 दिन पहले इस नौकरी को पोस्ट किया था

What you should have :-- 6 years of experience in Tele sales team management, preferably in Internet industry.- Bachelor s Degree.- Exposure to value & volume selling is a must.- Good Understanding of Quality metrics and process improvements.- Drive performance management by applying and implementing best in class performance metrics.What you will do in this role :-- Responsible for overall AOP target achievement. Will assist in driving the productivity of Centers and Outbound team. Data Analytics - analysis various data and showcase trends, identify and correct performance gaps.- Track lead conversion on various source and system categories. Identify gaps in lead conversion and execute methods to correct it.- Drive various projects which are allocated time to time to drive efficiency and productivity.- Co-ordinate and liaison with various departments on behalf of the center and outbound team and give support to ground teams by resolving day-to- day operational challenges faced by them.- Design and Drive R & R program nationally for center and outbound teams.- Design training modules for new recruits, design trainings for improving existing efficiency, Development of existing training modules, Execute trainings across all centers and outbound teams. (ref:updazz.com)

Payroll Type : Permanent