Customer Service Role - International Voice Process (0-7 Yrs) Delhi NCR/Noida/Ghaziabad/Gurgaon/Gurugram (After-Sales/Customer Service) by CONVICTION HR

Updazz.com (July-2017 से पंजीकृत) ने 1 दिन पहले इस नौकरी को पोस्ट किया था

Hi,Please find the job description for International voice Process for Noida and Gurgaon Location:-Experience :- 0 to 4 yearsQualification:- Undergraduate and Graduate both can applyShifts :- RotaionalWorking Days :- 5 days (Rotational offs)KRA s:-- Provide customer support via phone calls for international customers, in multiple languages.- Troubleshoot customer queries and requests.- Manage customer expectations and ensure customer satisfaction.- Document customer interactions for review and follow-up.- Utilize computing and technical expertise to respond to customer inquiries.- Regularly review customer feedback and take measures to improve customer service.- Inform customers on the steps to follow to exploit services of the company.Please share your resume or call on 9718982703 (ref:updazz.com)

Payroll Type : Permanent