Executive - Customer Service (1-4 Yrs) Noida/Delhi NCR/Gurgaon/Gurugram (After-Sales/Customer Service) by IENERGIZER

Updazz.com (July-2017 से पंजीकृत) ने 18 घंटे पहले इस नौकरी को पोस्ट किया था

1. Clearly and effectively address customer inquiries via phone, email, or chat.2. Identify issues and provide solutions, ensuring customer satisfaction.3. Gather customer feedback to identify areas for improvement and relay insights to management.4. Assist with upselling or cross-selling products/services based on customer needs.5. Guide customers on product usage and features to enhance their experience.6. Work with other departments to resolve complex issues and improve service delivery.7. Exhibit understanding and patience when dealing with frustrated customers. (ref:updazz.com)

Payroll Type : Permanent