First Timers In BPO Be A Part Of Our Crew by green success infotech

First timers in BPO Be a Part of Our Crew Job Description Focus: Stress the capacity to efficiently handle client exchanges by combining chat, emails, and voice calls in a sensible manner. Emphasise excellent communication skills, meticulousness, problem-solving aptitude, and a dedication to client satisfaction in a fast-paced, goal-oriented setting in Chennai. Experience: 0 to 2 yrs What you will Do: Using a mix of voice calls, emails, and online chat, respond to incoming and outgoing consumer requests, questions, and concerns. Answer consumer questions with precise, succinct, and understandable information. Keep up-to-date customer records with pertinent data. Observe all company rules, guidelines, and quality requirements when interacting with customers. Keep abreast of changes to policies, industry best practices, and products and services. What you need: Familiarity with CRM software, ticketing systems, or specific industry applications. Experience in a BPO/KPO environment. Ability to adapt quickly to new processes and technologies. Apply Now for you Future All the Best Warm Regards, HR - Preetha