Launch Your Professional Life In Non Voice Process by GS Infotech

Launch Your Professional Life in Non Voice Process Job Description Experience: 3+ yrs Salary: Based on Previous Experience Education: Any Basic Degree Duties: Communication Channels: Manage a large amount of written client interactions, such as emails, live chat sessions, and social media enquiries, making sure that all answers are clear, professional, and grammatically correct. Manage customer enquiries about billing, accounts, product details, technical assistance, and order progress. Process customer requests and transactions accurately, update customer records, enter orders, and handle service cancellations in the relevant database and CRM systems. Transaction Processing: Carry out back-end administrative duties include data reconciliation, refund processing, document verification, and record auditing. Reporting: Record and classify different kinds of questions and processing problems, giving management and training teams feedback to promote ongoing development. Ready to take the leap HR - Maria