Team Leader - Sales (5-7 Yrs) Ahmedabad/Gujarat (Telesales/Inside Sales/BPO) by PEOPLE INTERACTIVE I PVT LTD

Updazz.com (July-2017 से पंजीकृत) ने 6 दिन पहले इस नौकरी को पोस्ट किया था

The Tele sales Team Leader is responsible for supervising and motivating a team of tele sales representatives to achieve sales targets, deliver high-quality customer interactions, and maintain operational efficiency. This role involves performance management, coaching, monitoring sales activities, and implementing strategies to improve conversion rates and customer satisfaction.Key Responsibilities:- Lead, coach, and support telesales agents to meet performance goals.- Monitor call quality, productivity, and adherence to sales scripts.- Track sales metrics and prepare performance reports.- Provide training, feedback, and performance evaluations.- Handle escalated calls and support agents with complex sales situations.- Ensure compliance with company policies and customer service standards.- Foster a positive, motivated, and results-driven team environment.Requirements:- Previous experience in telesales or call center leadership.- Strong communication, coaching, and problem-solving skills.- Ability to analyze data and improve team performance.- Familiarity with CRM/call center software.- Target-driven and able to work under pressure. (ref:updazz.com)

Payroll Type : Permanent