Univariety - Manager - Key Accounts/Client Servicing (4-7 Yrs) Hyderabad (After-Sales/Customer Service) by UNIVARIETY

Updazz.com (July-2017 से पंजीकृत) ने 5 दिन पहले इस नौकरी को पोस्ट किया था

- Develops Healthy Customer Relationship- Enhances Customer Training- Evaluate and Analyze Customer Needs- Builds Trust and Transparency with Clients- Onboards New Clients- Acts as a Customer Advocate- Encourages Customers to Upgrade their Products- Promotes Customer Loyalty- Meet quarterly and annual renewal and upsell targets- Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients.Required Skills :- 3 years of experience in Managing clients/Customer success roles with B2B clients.- Customer success managers are the link between customers and our business, so they need to communicate effectively with customers and team members.- Customer success managers must be able to understand and address customers concerns, questions, and issues.- Customer success managers must build strong relationships with customers and coworkers.- Coming up with long-term solutions that will benefit both the customer and the company is essential for this role.- Critical thinking and analytical skills (ref:updazz.com)

Payroll Type : Permanent