Associate/Intern - Customer Success (0-1 Yrs) Bangalore (After-Sales/Customer Service) by PEOPLEHUM

Updazz.com (July-2017 से पंजीकृत) ने 1 दिन पहले इस नौकरी को पोस्ट किया था

What You ll Do:- Serve as the primary point of contact for customers, ensuring smooth onboarding and adoption of peopleHum s platform- Build trusted relationships with clients and understand their business goals- Troubleshoot issues, provide timely resolutions, and ensure customer satisfaction- Conduct product demos and training sessions for new and existing users- Collaborate with internal teams (Product, Sales, and Tech) to deliver an exceptional customer experience- Track usage metrics and identify upsell or renewal opportunities.What We re Looking For:- 0-1 year of experience in Customer Success, Account Management, or Client Support.- Excellent communication and problem-solving skills- Strong customer empathy and relationship management abilities- Ability to translate complex product features into simple value driven solutions- A team player with a proactive and solution-oriented approach (ref:updazz.com)

Payroll Type : Permanent