Consultant - Customer Support (0-1 Yrs) Bangalore (B2B/Corporate Sales) by GRASSROOTS BPO PVT LTD

Updazz.com (July-2017 से पंजीकृत) ने 11 दिन पहले इस नौकरी को पोस्ट किया था और 1 उम्मीदवार ने अभी तक Clickindia जॉब्स पर इस नौकरी को देखा है

- Handle inbound and outbound calls, chats, and emails from customers.- Resolve customer queries, complaints, and requests efficiently.- Maintain a positive and professional tone during interactions.- Provide accurate information about products/services.- Record and update customer details in the system.- Escalate unresolved issues to the relevant team when required.- Meet performance metrics like response time, customer satisfaction, and resolution rate. (ref:updazz.com)

Payroll Type : Permanent