Collection Agent & Customer Success Executive (2-4 Yrs) Pune (After-Sales/Customer Service) by ARTING DIGITAL

Updazz.com (July-2017 से पंजीकृत) ने 13 दिन पहले इस नौकरी को पोस्ट किया था

Position- Collection Agent & Customer Success ExecutiveLocation -PuneExperience - 2yrWorking Mode - On-SiteKey Responsibilities:- Conduct client review calls- Handle payment collections & overdue accounts- Negotiate payment terms- Resolve billing queries- Ensure client retention- Coordinate with Sales & Tech teams- Track invoices & account status- Maintain CRM records- Share feedback & upsell opportunitiesSkills Required:- Strong communication & negotiation- Collection / Customer Success experience- Knowledge of cloud / web hosting- CRM knowledge (WHMCS, Hostbill, HubSpot, Zoho)- Good Excel skills- Billing & payment process understanding- Customer-focused approach (ref:updazz.com)

Payroll Type : Permanent