Voice-Based Customer Engagement With Telecallers by GS Infotech
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Voice-Based Customer Engagement with Telecallers Candidate Application: Full Name: Contact Number: Email Address: Current Location: Position Applied For: Qualification: Year of Passout: Candidate Category: Fresher / Experienced Willingness to Relocate: Yes / No Total Years of Experience: If applicable Current/Last Drawn Salary Monthly/Annual: Notice Period: Job Description: Responsibilities: Outbound Lead Generation & Prospecting: Use standard scripts and company pitches to generate interest in your products by making a lot of outbound calls every day to cold, warm, or incoming leads. Product Pitching & Value Clarification: Provide succinct, captivating, and benefit-focused presentations of our offerings, customizing the pitch to meet the specific needs of the potential customer. Negotiation and Objection Handling: Confidently respond to consumer inquiries, constructively address concerns about timing or pricing, and guide reluctant callers toward favorable results. Appointment Scheduling & Demo Booking: Make sure the field sales engineering team has confirmed calendar appointments, site visits, or in-person product demos while providing detailed notes on client requirements. Pipeline Tracking & CRM Real-Time Updates: To maintain a clean sales pipeline, promptly record each call outcome, follow-up date, and prospect detail in the Customer Relationship Management CRM system. Required Skills: Outstanding Persuasion & Pitch Fluidity: Excellent verbal communication abilities, a captivating phone voice, and the capacity to effectively present ideas to a broad range of client types. Resilience and Rejection Tolerance: Excellent emotional stability to deal professionally with abrupt hang-ups or unfavorable reactions, moving on to the next call with an unwavering, upbeat attitude. Active Listening & Dynamic Discovery: Rather than reading blindly, quickly identify buying signals, comprehend underlying demands, and modify the talking script. Simultaneous Multitasking Speed: The capacity to search reference files, update customer CRM histories, and converse smoothly over a headset. Experience: 0 to 3 yrs Salary: Best in the Industries Immediate Joiner Mostly Preferred Interested Candidates Contact the HR ASAP Warm Regards, HR - Maria