Semi-Voice Process Executive Steady Process Role by GS Infotech

Semi-Voice Process Executive Steady Process Role Job Description Who you are: Oversee an integrated process that includes digital communication queues emails, chat logs, or tickets and real-time voice calls inbound or outgoing verification. Respond to direct client contacts to address complicated grievances, then smoothly transition to backend system consoles to handle necessary modifications, updates, or scheduling requests. Examine customer identity documents, financial applications, or order invoices while on the phone or in between calls, making sure all data points are accurate. Within the company 's Customer Relationship Management CRM software, log comprehensive call notes, record transaction statuses, document resolution procedures, and categorize query types. Create unique, polished emails or text updates to provide clients with a summary of intricate solutions after voice conversations. Experience: 3 to 6 yrs Location: Chennai Candidate Application: Full Name: Contact Number: Email Address: Current Location: Position Applied For: Qualification: Year of Passout: Candidate Category: Fresher / Experienced Willingness to Relocate: Yes / No Total Years of Experience: If applicable Current/Last Drawn Salary Monthly/Annual: Notice Period: Apply now to become our Next Semi Voice Process Executive HR - Maria