Assistant Manager- Customer Delight Team by White Force

White Force Outsourcing Pvt Ltd (July-2018 से पंजीकृत) ने 159 दिन पहले इस नौकरी को पोस्ट किया था और पिछली बार 5 घंटे पहले वेबसाइट के माध्यम से अपडेट किया गया था

URGENT HIRING for Assistant Manager &ndash Customer Delight Team

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Email ID: rahulk.kanojia@white-force.in    

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Contact : 9300955707

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Experience 2+ years as Assistant Manager in the customer service domain

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Salary range upto 4.5lpa

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Roles & Responsibilities:

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• Assistant manager must be a good leader and have the initiative and know-how to handle people with different personalities.
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• Assistant manager will be responsible for handling 3 different teams and their respective Team Leads
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• Assistant manager must also have outstanding skills in analysis
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• Assistant manager should have knowledge of KPI and TNI report
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• Proficiency with Microsoft Office suite and Google Docs
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• Preparing and presenting employee reviews
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• Organizing employee schedule
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• Taking disciplinary action when necessary
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• Ensuring a consistent standard of customer service
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• Motivating employees and ensuring a focus on the GOAL
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• Assistant manager should have excellent oral and written communication skills.
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• Create and implement an effective customer loyalty program
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Requirement

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The applicant must have 2 years of experience as an AM in the customer service domain and need to have excellent communication and organizational skills. Well-experienced customer service representatives are highly considered for this position.

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Skill Set

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• Written and verbal communication
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• Customer service
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• Interpersonal skills
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• Document management
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• Microsoft Office skills
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• Job-specific software
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• Time management
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• Problem-solving
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Education: Graduate degree - Any Specialization

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Location: Bengaluru

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Interested candidates can apply along with their resume on the below mentioned email ID or whatsapp number

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Email ID: rahulk.kanojia@white-force.in  

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Contact : 9300955707

Skills: Microsoft Office,Google Docs,Microsoft Office,customer service,oral and written communication skills