Executive - Customer Care (1-6 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service) by TRUEBLUE INC

Updazz.com (July-2017 से पंजीकृत) ने 2 दिन पहले इस नौकरी को पोस्ट किया था

Customer Care Executive- Malayalam & Bengali Job Description:- Position Client Care Executive Location Gurgaon- Experience 2 years (minimum 1-year Outbound Experience) - Reporting Team LeaderJob Profile:- Ensuring Client retention and Satisfaction.
-Outbound/inbound Calling- Generating client visit through follow up calls to existing clients.- Proven Sales experience.Key expectations from the role:- Contact potential or existing customers to inform them about a product or service using scripts.- Daily calling on Dialer and Manual calling which will be around 150 approx. in a day.- Ask questions to understand customer objections and convince them to visit stores/clinics for Sales.- Enter and update customer information in the Excel & CRM.
-Handle grievances to preserve the company s reputation.- Facilitate future sales.- Daily coordination with our clinical and field team to ensure the work is completed on timeQualification:Preferably Bachelors:Skill Requirements:- Excellent communication, soft skill to build customer rapport for effective interaction and interpersonal skills.
-Good knowledge of relevant computer programs (Auto dialers) & MS office.- Proven track record of successfully meeting Tele sales goal.- Ability to learn about products and services and describe/explain them to prospects.- Cool-tempered and able to handle rejection.- Flexibility and Ability to adjust to changing priorities in a fast-paced environment (ref:updazz.com)

Payroll Type : Permanent