Customer Support Executive by Rupeek Fintech Pvt Ltd

Aasaanjobs (January-2017 से पंजीकृत) ने 10 दिन पहले इस नौकरी को पोस्ट किया था और 2 उम्मीदवारों ने अभी तक Clickindia जॉब्स पर इस नौकरी को देखा है

Maintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support. J P Nagar, Bengaluru