CELZENE - Customer Support Role - Non Voice Process (3-15 Yrs) Anywhere In India/Multiple Locations (After-Sales/Customer Service) by CELZENE IT SERVICES PVT LTD

Updazz.com (July-2017 से पंजीकृत) ने 12 घंटे पहले इस नौकरी को पोस्ट किया था

- Handle customer queries through email and chat with professionalism and accuracy.- Process and validate data using internal tools and CRM platforms.- Perform back-office operations such as order processing, documentation, and report generation.- Maintain data quality, completeness, and accuracy in internal systems.- Escalate complex queries to higher-level support or concerned teams.- Ensure adherence to SLAs, KPIs, and process guidelines.- Collaborate with cross-functional teams to improve workflow efficiency.- Maintain confidentiality and handle sensitive information appropriately (ref:updazz.com)

Payroll Type : Permanent