Semi-Voice Process Executive Telecom Operations by GS Infotech

Semi-Voice Process Executive Telecom Operations Job Description Experience: 0 to 3 yrs Salary: Based on interview Performance Focus Skills: Verbal Clarity: Professional, helpful tone, neutral accent, and strong spoken English or the necessary regional language. Written Proficiency: Outstanding writing and grammatical abilities for business emails and chat conversations. Cognitive Flexibility: The capacity to swiftly and effectively transition between several communication modalities text vs. voice. Active Listening: The ability to simultaneously navigate internal databases and record important information during a call. Technological troubleshooting is the capacity to identify fundamental technological or process-related problems and provide a clear explanation to the client. Computer literacy includes familiarity with CRM software such as Salesforce, Oracle, or Zendesk and mastery of Microsoft Office. If you 're an enthusiastic learner looking for a stepping stone into a rewarding career, we encourage you to apply HR - Maria